auckland sexual health service

0800 739432

Who we are

Auckland Sexual Health Service aims to provide sexual health care that is client focused, culturally appropriate and of an excellent standard. We are a specialist service offering free and confidential sexual health care including:

  • diagnosis and management of sexually transmitted infections and other related conditions including genital skin conditions, genital pain and sexual dysfunction, reproductive health including contraceptive advice
  • sexual health counselling
  • adult sexual abuse service including the care of related medical, nursing and social issues
  • sexual health education, including Peer Sexuality Support programmes for schools


We have an appointment system. You can contact us via phone or via our online assessment form.

If you want an appointment at any of our clinics in Auckland (Greenlane, New Lynn, Glenfield or Mangere) please phone us on 0800 739 432 to speak to a nurse.

If you have symptoms and feel you need to be seen urgently, please phone the 0800 number as above. The nurse will ask you some questions to assess how urgently you need to be seen and will arrange an appointment. We will see people with urgent problems as soon as possible.

If you walk in to one of our clinics without an appointment a nurse will assess whether your problem is urgent. Please be aware if we are very busy we may not be able to see you on the same day if you walk in.

Male clients should hold urine for 2 hours before their appointment.

Results and treatment

Some results will be available when you are seen and treatment can be given if required. Confirmed results will be available within 10 days. If any of your results come back as positive we will contact you.

Staff training

Our staff do provide training to other health professionals. Sometimes we have other health professionals sitting in during consultations. We always ask your permission in these circumstances.

Why attend?

The following symptoms may indicate a sexually transmitted infection and we would suggest you attend for a check-up or ring for further advice:

  • A discharge from the penis or vagina
  • Pain passing urine
  • Pain in the lower stomach or genitals
  • Lumps or swelling in the genital area
  • Genital sores or ulcers
  • Genital rashes
  • Anal symptoms relating to sexual intercourse

Not all sexually transmitted infections have symptoms. We advise a routine check-up 2 weeks after unprotected sex or if you have had a change in partner.


    For friendly, confidential information, or to make an appointment, please contact us on 0800 739432

    Free condoms available

    * some charges may apply to non New Zealand residents.


    Although condoms are not 100% reliable they greatly reduce the transmission of most sexually transmitted infections(STI).

    If you think you may have been at risk of an STI, attend for a Sexual Health Check.

    Read more about keeping yourself safer sexually.

    Syphilis is becoming increasingly common in the Auckland region.

    What is syphilis?

    Who is at risk of syphilis?

    How do I know if I have syphilis?

    Who should be tested for syphilis?

    How is syphilis treated?

    Read more about syphilis.