Sexual Health is Changing
Auckland Regional Sexual Health Service is making changes to its services from 1st July 2015. We will be shifting our focus to better provide sexual health care to those that really need to be seen by us. This means that we may recommend some people with a sexual health concern see their GP (family doctor), Family Planning or other health care service first.
Who we are
Auckland Sexual Health Service aims to provide sexual health care that is client focused, culturally appropriate and of an excellent standard. We are a specialist service offering free and confidential sexual health care including:
- diagnosis and management of sexually transmitted infections and other related conditions including genital skin conditions, genital pain and sexual dysfunction, reproductive health including contraceptive advice
- sexual health counselling
- adult sexual abuse service including the care of related medical, nursing and social issues
- sexual health education, including Peer Sexuality Support programmes for schools
We have an appointment system. You can contact us via phone or via our online form, requesting an appointment.
If you want an appointment at any of our clinics in Auckland (Greenlane, Henderson, Glenfield or Mangere) please phone us on 0800 739 432 to speak to a nurse.
If you have symptoms and feel you need to be seen urgently, please phone the 0800 number as above. The nurse will ask you some questions to assess how urgently you need to be seen and will arrange an appointment. We will see people with urgent problems as soon as possible.
If you walk in to one of our clinics without an appointment a nurse will assess whether your problem is urgent. Please be aware if we are very busy we may not be able to see you on the same day if you walk in.
Male clients should hold urine for 2 hours before their appointment.
Results and treatment
Some results will be available when you are seen and treatment can be given if required. Confirmed results will be available within 10 days. If any of your results come back as positive we will contact you.
Our staff do provide training to other health professionals. Sometimes we have other health professionals sitting in during consultations. We always ask your permission in these circumstances.
The following symptoms may indicate a sexually transmitted infection and we would suggest you attend for a check-up or ring for further advice:
- A discharge from the penis or vagina
- Pain passing urine
- Pain in the lower stomach or genitals
- Lumps or swelling in the genital area
- Genital sores or ulcers
- Genital rashes
- Anal symptoms relating to sexual intercourse
Not all sexually transmitted infections have symptoms. We advise a routine check-up 2 weeks after unprotected sex or if you have had a change in partner.